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| Topics | Date | Time | Speaker |
|---|---|---|---|
| Join Webinar | Jan 12, 2022 | 07:45 AM-08:00 AM | |
| Strategic Planning | Jan 12, 2022 | 08:00 AM-12:15 PM | Robert Shomo MBA, CIC Shomo-Madsen Insurance, Marshalltown, IA |
| Lunch | Jan 12, 2022 | 12:15 PM-01:15 PM | |
| Agency Talent Management | Jan 12, 2022 | 01:15 PM-05:15 PM | Robert Shomo MBA, CIC Shomo-Madsen Insurance, Marshalltown, IA |
| Exam Briefing | Jan 12, 2022 | 05:15 PM-05:30 PM | |
| Join Webinar | Jan 13, 2022 | 07:45 AM-08:00 AM | |
| Managing Agency Client Retention and Acquisition | Jan 13, 2022 | 08:00 AM-10:00 AM | Rebecca Lathrop CIC, CPIA Optimum Performance Solutions, LLC, Lake Worth, FL |
| Managing Agency Technology Utilization | Jan 13, 2022 | 10:00 AM-12:00 PM | Rebecca Lathrop CIC, CPIA Optimum Performance Solutions, LLC, Lake Worth, FL |
| Lunch | Jan 13, 2022 | 12:00 PM-01:00 PM | |
| Managing Agency Technology Utilization (Continued) | Jan 13, 2022 | 01:00 PM-02:00 PM | Rebecca Lathrop CIC, CPIA Optimum Performance Solutions, LLC, Lake Worth, FL |
| Ethical Responsibility | Jan 13, 2022 | 02:00 PM-05:00 PM | Rebecca Lathrop CIC, CPIA Optimum Performance Solutions, LLC, Lake Worth, FL |
All final exams require you to have a proctor, a disinterested third-party, to monitor your exam through its entirety. More testing information and instructions can be found at scic.com/proctor-monitor-rules.
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