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Agency Operations

Big I Arkansas Educational Facility

5000 North Shore Drive North Little Rock, AR 72118

Aug 15, 2024 07:30 AM | Classroom

Topics Date Time Speaker
Registration/Check-In Aug 15, 2024 07:30 AM-08:00 AM Walter Rick Harvey
CIC, CISR
Harvey Insurance Services, Inc., Conway, AR
Ethical & Legal Requirements Aug 15, 2024 08:00 AM-09:00 AM Walter Rick Harvey
CIC, CISR
Harvey Insurance Services, Inc., Conway, AR
Managing the Insurance Agency Aug 15, 2024 09:00 AM-10:00 AM Walter Rick Harvey
CIC, CISR
Harvey Insurance Services, Inc., Conway, AR
The Insurance Industry and Marketplace Aug 15, 2024 10:00 AM-11:00 AM Walter Rick Harvey
CIC, CISR
Harvey Insurance Services, Inc., Conway, AR
Risk Management & Agency Processes Aug 15, 2024 11:00 AM-12:00 PM Walter Rick Harvey
CIC, CISR
Harvey Insurance Services, Inc., Conway, AR
Lunch - on your own Aug 15, 2024 12:00 PM-12:45 PM

Managing Coverage Information Exchange Aug 15, 2024 12:45 PM-01:15 PM Walter Rick Harvey
CIC, CISR
Harvey Insurance Services, Inc., Conway, AR
Managing the Agency Workflows & Procedures Aug 15, 2024 01:15 PM-02:15 PM Walter Rick Harvey
CIC, CISR
Harvey Insurance Services, Inc., Conway, AR
Account Management Aug 15, 2024 02:15 PM-03:15 PM Walter Rick Harvey
CIC, CISR
Harvey Insurance Services, Inc., Conway, AR
Errors & Omissions Aug 15, 2024 03:15 PM-03:45 PM Walter Rick Harvey
CIC, CISR
Harvey Insurance Services, Inc., Conway, AR
Q&A and Review Aug 15, 2024 03:45 PM-04:15 PM Walter Rick Harvey
CIC, CISR
Harvey Insurance Services, Inc., Conway, AR
Online Exam Window:
August 15 - August 22, 2024


All final exams require you to have a proctor, a disinterested third-party, to monitor your exam through its entirety. More testing information and instructions can be found at scic.com/proctor-monitor-rules.


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