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| Topics | Date | Time | Speaker |
|---|---|---|---|
| Join Webinar | May 11, 2021 | 07:45 AM-08:00 AM | |
| Legal & Ethical Requirements | May 11, 2021 | 08:00 AM-09:00 AM | Suzanne Swafford CIC, CPIW |
| The Insurance Agency | May 11, 2021 | 09:00 AM-10:00 AM | Suzanne Swafford CIC, CPIW |
| The Insurance Industry and Marketplace | May 11, 2021 | 10:00 AM-11:00 AM | Suzanne Swafford CIC, CPIW |
| Communications and Technology | May 11, 2021 | 11:00 AM-12:00 PM | Suzanne Swafford CIC, CPIW |
| Lunch | May 11, 2021 | 12:00 PM-12:45 PM | |
| Agency Workflow Components | May 11, 2021 | 12:45 PM-01:30 PM | Suzanne Swafford CIC, CPIW |
| Agency Workflow Steps | May 11, 2021 | 01:30 PM-02:15 PM | Suzanne Swafford CIC, CPIW |
| Account Management | May 11, 2021 | 02:15 PM-03:15 PM | Suzanne Swafford CIC, CPIW |
| Errors & Omissions | May 11, 2021 | 03:15 PM-03:45 PM | Suzanne Swafford CIC, CPIW |
| Q&A and Review | May 11, 2021 | 03:45 PM-04:15 PM | Suzanne Swafford CIC, CPIW |
All final exams require you to have a proctor, a disinterested third-party, to monitor your exam through its entirety. More testing information and instructions can be found at scic.com/proctor-monitor-rules.
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