Topics | Date | Time | Speaker |
---|---|---|---|
Registration/Check-in | Nov 30, 2021 | 07:30 AM-08:00 AM | |
Dynamics of the CSR | Nov 30, 2021 | 08:00 AM-10:00 AM | |
Dynamics of Personality Styles | Nov 30, 2021 | 10:00 AM-12:00 PM | |
Lunch - on your own | Nov 30, 2021 | 12:00 PM-01:00 PM | |
Identifying Client Needs | Nov 30, 2021 | 01:00 PM-02:30 PM | |
Complaints & Objections are Opportunities | Nov 30, 2021 | 02:30 PM-04:00 PM |