.
.

Agency Management

Big I Michigan

1141 Centennial Way Lansing, MI 48917

Jul 08-09, 2025 ET | Classroom

Topics Date Time Speaker
Registration/Check-In Jul 08, 2025 07:30 AM-08:00 AM

Strategic Planning Jul 08, 2025 08:00 AM-12:15 PM Robert Shomo
MBA, CIC
Shomo-Madsen Insurance, Marshalltown, IA
Lunch - on your own Jul 08, 2025 12:15 PM-01:15 PM

Talent Acquisition and Development Jul 08, 2025 01:15 PM-05:15 PM Robert Shomo
MBA, CIC
Shomo-Madsen Insurance, Marshalltown, IA
Exam Briefing Jul 08, 2025 05:15 PM-05:30 PM

Check-In Jul 09, 2025 07:30 AM-08:00 AM

Client Retention and Acquisition Jul 09, 2025 08:00 AM-10:00 AM David Walker
CIC, CRM, ARM, AAI, LIC, CAWC
Hartland Insurance Agency, Fenton, MI
Technology Utilization Jul 09, 2025 10:00 AM-12:00 PM David Walker
CIC, CRM, ARM, AAI, LIC, CAWC
Hartland Insurance Agency, Fenton, MI
Lunch - on your own Jul 09, 2025 12:00 PM-01:00 PM

Technology Utilization (Continued) Jul 09, 2025 01:00 PM-02:00 PM David Walker
CIC, CRM, ARM, AAI, LIC, CAWC
Hartland Insurance Agency, Fenton, MI
Ethical Responsibility Jul 09, 2025 02:00 PM-05:00 PM David Walker
CIC, CRM, ARM, AAI, LIC, CAWC
Hartland Insurance Agency, Fenton, MI
Educational Consultant:
Thomas Humphreys, CIC, CPCU, CLU, ChFC
Michigan State University, East Lansing, MI
Online Exam Window:
July 14 - July 17, 2025


All final exams require you to have a proctor, a disinterested third-party, to monitor your exam through its entirety. More testing information and instructions can be found at www.riskeducation.org/proctor-monitor-rules.


.
.
.