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Agency Operations

MAIA Headquarters

91 Cedar St Milford, MA 01757

Jun 01, 2023 07:30 AM | Classroom

Topics Date Time Speaker
Registration/Check-In Jun 01, 2023 07:30 AM-08:00 AM Marshall Katz
MS, CIC, AAI
Marshall Katz, Concord, MA
Ethical & Legal Requirements Jun 01, 2023 08:00 AM-09:00 AM Marshall Katz
MS, CIC, AAI
Marshall Katz, Concord, MA
Managing the Insurance Agency Jun 01, 2023 09:00 AM-10:00 AM Marshall Katz
MS, CIC, AAI
Marshall Katz, Concord, MA
The Insurance Industry and Marketplace Jun 01, 2023 10:00 AM-11:00 AM Marshall Katz
MS, CIC, AAI
Marshall Katz, Concord, MA
Risk Management & Agency Processes Jun 01, 2023 11:00 AM-12:00 PM Marshall Katz
MS, CIC, AAI
Marshall Katz, Concord, MA
Lunch - on your own Jun 01, 2023 12:00 PM-12:45 PM Marshall Katz
MS, CIC, AAI
Marshall Katz, Concord, MA
Managing Coverage Information Exchange Jun 01, 2023 12:45 PM-01:15 PM Marshall Katz
MS, CIC, AAI
Marshall Katz, Concord, MA
Managing the Agency Workflows & Procedures Jun 01, 2023 01:15 PM-02:15 PM Marshall Katz
MS, CIC, AAI
Marshall Katz, Concord, MA
Account Management Jun 01, 2023 02:15 PM-03:15 PM Marshall Katz
MS, CIC, AAI
Marshall Katz, Concord, MA
Errors & Omissions Jun 01, 2023 03:15 PM-03:45 PM Marshall Katz
MS, CIC, AAI
Marshall Katz, Concord, MA
Q&A and Review Jun 01, 2023 03:45 PM-04:15 PM Marshall Katz
MS, CIC, AAI
Marshall Katz, Concord, MA
Online Exam Window:
June 01 - June 08, 2023


All final exams require you to have a proctor, a disinterested third-party, to monitor your exam through its entirety. More testing information and instructions can be found at scic.com/proctor-monitor-rules.


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