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| Topics | Date | Time | Speaker |
|---|---|---|---|
| Registration/Check-in | Sep 13, 2023 | 07:30 AM-08:00 AM | |
| Strategic Planning | Sep 13, 2023 | 08:00 AM-12:15 PM | William Toll Bill Toll & Associates, Inc., Keller, TX |
| Lunch - on your own | Sep 13, 2023 | 12:15 PM-01:15 PM | |
| Agency Talent Management | Sep 13, 2023 | 01:15 PM-05:15 PM | William Toll Bill Toll & Associates, Inc., Keller, TX |
| Exam Briefing | Sep 13, 2023 | 05:15 PM-05:30 PM | |
| Check-in | Sep 14, 2023 | 07:30 AM-08:00 AM | |
| Managing Agency Client Retention and Acquisition | Sep 14, 2023 | 08:00 AM-10:00 AM | Walter Rick Harvey CIC, CISR Harvey Insurance Services, Inc., Conway, AR |
| Managing Agency Technology Utilization | Sep 14, 2023 | 10:00 AM-12:00 PM | Walter Rick Harvey CIC, CISR Harvey Insurance Services, Inc., Conway, AR |
| Lunch - on your own | Sep 14, 2023 | 12:00 PM-01:00 PM | |
| Managing Agency Technology Utilization (Continued) | Sep 14, 2023 | 01:00 PM-02:00 PM | Walter Rick Harvey CIC, CISR Harvey Insurance Services, Inc., Conway, AR |
| Ethical Responsibility | Sep 14, 2023 | 02:00 PM-05:00 PM | Walter Rick Harvey CIC, CISR Harvey Insurance Services, Inc., Conway, AR |
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