Topics | Date | Time | Speaker |
---|---|---|---|
Registration/Check-in | Jul 16, 2020 | 07:30 AM-05:15 PM | |
Dynamics of the CSR | Jul 16, 2020 | 08:00 AM-10:00 AM | |
Dynamics of Personality Styles | Jul 16, 2020 | 10:00 AM-12:00 PM | |
Lunch - on your own | Jul 16, 2020 | 12:00 PM-01:00 PM | |
Identifying Client Needs | Jul 16, 2020 | 01:00 PM-02:30 PM | |
Complaints & Objections are Opportunities | Jul 16, 2020 | 02:30 PM-04:00 PM |