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| Topics | Date | Time | Speaker |
|---|---|---|---|
| Join Webinar | Jan 07, 2026 | 07:45 AM-08:00 AM | |
| Ethical & Legal Requirements | Jan 07, 2026 | 08:00 AM-09:00 AM | Alisa Sutman CIC, CRM, SCA Arthur J Gallagher Insurance, De Soto, MO |
| Managing the Insurance Agency | Jan 07, 2026 | 09:00 AM-10:00 AM | Alisa Sutman CIC, CRM, SCA Arthur J Gallagher Insurance, De Soto, MO |
| The Insurance Industry and Marketplace | Jan 07, 2026 | 10:00 AM-11:00 AM | Alisa Sutman CIC, CRM, SCA Arthur J Gallagher Insurance, De Soto, MO |
| Risk Management & Agency Processes | Jan 07, 2026 | 11:00 AM-12:00 PM | Alisa Sutman CIC, CRM, SCA Arthur J Gallagher Insurance, De Soto, MO |
| Lunch | Jan 07, 2026 | 12:00 PM-12:45 PM | |
| Managing Coverage Information Exchange | Jan 07, 2026 | 12:45 PM-01:15 PM | Alisa Sutman CIC, CRM, SCA Arthur J Gallagher Insurance, De Soto, MO |
| Managing the Agency Workflows & Procedures | Jan 07, 2026 | 01:15 PM-02:15 PM | Alisa Sutman CIC, CRM, SCA Arthur J Gallagher Insurance, De Soto, MO |
| Account Management | Jan 07, 2026 | 02:15 PM-03:15 PM | Alisa Sutman CIC, CRM, SCA Arthur J Gallagher Insurance, De Soto, MO |
| Errors & Omissions | Jan 07, 2026 | 03:15 PM-03:45 PM | Alisa Sutman CIC, CRM, SCA Arthur J Gallagher Insurance, De Soto, MO |
| Q&A and Review | Jan 07, 2026 | 03:45 PM-04:15 PM | Alisa Sutman CIC, CRM, SCA Arthur J Gallagher Insurance, De Soto, MO |
All final exams require you to have a proctor, a disinterested third-party, to monitor your exam through its entirety. More testing information and instructions can be found at www.riskeducation.org/proctor-monitor-rules.
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