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Agency Operations

Instructor Led Online Course

Instructor Led Online, WB

Jun 09-Jun 10 ET | Webinar

Topics Date Time Speaker
Join Webinar Jun 09, 2026 07:45 AM-08:00 AM

Ethical & Legal Requirements Jun 09, 2026 08:00 AM-09:00 AM Jeff Odom
CISR, AAI, AIAM, AIP
LIC - FAIA, Tallahassee, FL
Managing the Insurance Agency Jun 09, 2026 09:00 AM-10:00 AM Jeff Odom
CISR, AAI, AIAM, AIP
LIC - FAIA, Tallahassee, FL
The Insurance Industry and Marketplace Jun 09, 2026 10:00 AM-11:00 AM Jeff Odom
CISR, AAI, AIAM, AIP
LIC - FAIA, Tallahassee, FL
Risk Management & Agency Processes Jun 09, 2026 11:00 AM-12:00 PM Jeff Odom
CISR, AAI, AIAM, AIP
LIC - FAIA, Tallahassee, FL
Join Webinar Jun 10, 2026 07:45 AM-08:00 AM

Managing Coverage Information Exchange Jun 10, 2026 08:00 AM-08:30 AM Jeff Odom
CISR, AAI, AIAM, AIP
LIC - FAIA, Tallahassee, FL
Managing the Agency Workflows & Procedures Jun 10, 2026 08:30 AM-09:30 AM Jeff Odom
CISR, AAI, AIAM, AIP
LIC - FAIA, Tallahassee, FL
Account Management Jun 10, 2026 09:30 AM-10:30 AM Jeff Odom
CISR, AAI, AIAM, AIP
LIC - FAIA, Tallahassee, FL
Errors & Omissions Jun 10, 2026 10:30 AM-11:00 AM Jeff Odom
CISR, AAI, AIAM, AIP
LIC - FAIA, Tallahassee, FL
Q&A and Review Jun 10, 2026 11:00 AM-11:30 AM Jeff Odom
CISR, AAI, AIAM, AIP
LIC - FAIA, Tallahassee, FL
Online Exam Window:
June 10 - June 18, 2026


All final exams require you to have a proctor, a disinterested third-party, to monitor your exam through its entirety. More testing information and instructions can be found at www.riskeducation.org/proctor-monitor-rules.


What Time Does This Start For Me?

Pacific Mountain Central Eastern
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