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Agency Operations

Big I Michigan

1141 Centennial Way Lansing, MI 48917

Jul 31, 2025 ET | Classroom

Topics Date Time Speaker
Registration/Check-In Jul 31, 2025 07:30 AM-08:00 AM

Ethical & Legal Requirements Jul 31, 2025 08:00 AM-09:00 AM

Managing the Insurance Agency Jul 31, 2025 09:00 AM-10:00 AM

The Insurance Industry and Marketplace Jul 31, 2025 10:00 AM-11:00 AM

Risk Management & Agency Processes Jul 31, 2025 11:00 AM-12:00 PM

Lunch - on your own Jul 31, 2025 12:00 PM-12:45 PM

Managing Coverage Information Exchange Jul 31, 2025 12:45 PM-01:15 PM

Managing the Agency Workflows & Procedures Jul 31, 2025 01:15 PM-02:15 PM

Account Management Jul 31, 2025 02:15 PM-03:15 PM

Errors & Omissions Jul 31, 2025 03:15 PM-03:45 PM

Q&A and Review Jul 31, 2025 03:45 PM-04:15 PM

Online Exam Window:
July 31 - August 07, 2025


All final exams require you to have a proctor, a disinterested third-party, to monitor your exam through its entirety. More testing information and instructions can be found at www.riskeducation.org/proctor-monitor-rules.


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