Topics | Date | Time | Speaker |
---|---|---|---|
Registration/Check-in | Sep 22, 2020 | 07:30 AM-08:00 AM | |
Dynamics of the CSR | Sep 22, 2020 | 08:00 AM-10:00 AM | |
Dynamics of Personality Styles | Sep 22, 2020 | 10:00 AM-12:00 PM | |
Lunch - on your own | Sep 22, 2020 | 12:00 PM-01:00 PM | |
Identifying Client Needs | Sep 22, 2020 | 01:00 PM-02:30 PM | |
Complaints & Objections are Opportunities | Sep 22, 2020 | 02:30 PM-04:00 PM |