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Insurance Company Operations

Holiday Inn Tanglewood

4468 Starkey Road Roanoke, VA 24014

Oct 21-Oct 22 ET | Classroom

Topics Date Time Speaker
Registration/Check-In Oct 21, 2026 07:30 AM-08:00 AM

Executive and Financial Management Oct 21, 2026 08:00 AM-12:15 PM John Neal
CRM
Pittsburgh, PA
Lunch - on your own Oct 21, 2026 12:15 PM-01:15 PM

Executive and Financial Management (Continued) Oct 21, 2026 01:15 PM-03:15 PM John Neal
CRM
Pittsburgh, PA
Product Development Oct 21, 2026 03:15 PM-05:15 PM John Neal
CRM
Pittsburgh, PA
Exam Briefing Oct 21, 2026 05:15 PM-05:45 PM

Check-In Oct 22, 2026 07:30 AM-08:00 AM

Underwriting Oct 22, 2026 08:00 AM-11:00 AM Michael Koscielny
CIC
Born2Lead, LLC, Cary, IL
Claims Management Oct 22, 2026 11:00 AM-12:00 PM Michael Koscielny
CIC
Born2Lead, LLC, Cary, IL
Lunch - on your own Oct 22, 2026 12:00 PM-01:00 PM

Claims Management (Continued) Oct 22, 2026 01:00 PM-03:00 PM Michael Koscielny
CIC
Born2Lead, LLC, Cary, IL
Product Distribution Oct 22, 2026 03:00 PM-05:00 PM Michael Koscielny
CIC
Born2Lead, LLC, Cary, IL
Educational Consultant:
Bettye Hutchison, CIC, CRM, CPCU, ARM, CPIA, AAI, TRIP
Central Insurance Services, Inc., Rehoboth Beach, DE
Online Exam Window:
October 26 - October 29, 2029


All final exams require you to have a proctor, a disinterested third-party, to monitor your exam through its entirety. More testing information and instructions can be found at www.riskeducation.org/proctor-monitor-rules.


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