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| Topics | Date | Time | Speaker |
|---|---|---|---|
| Registration/Check-in | Jun 15, 2022 | 07:30 AM-08:00 AM | |
| Strategic Planning | Jun 15, 2022 | 08:00 AM-12:15 PM | Robert Shomo MBA, CIC |
| Lunch - on your own | Jun 15, 2022 | 12:15 PM-01:15 PM | |
| Agency Talent Management | Jun 15, 2022 | 01:15 PM-05:15 PM | Robert Shomo MBA, CIC |
| Exam Briefing | Jun 15, 2022 | 05:15 PM-05:30 PM | |
| Check-in | Jun 16, 2022 | 07:30 AM-08:00 AM | |
| Managing Agency Client Retention and Acquisition | Jun 16, 2022 | 08:00 AM-10:00 AM | Joseph Karl Sherrill MBA, CIC, CRM |
| Managing Agency Technology Utilization | Jun 16, 2022 | 10:00 AM-12:00 PM | Joseph Karl Sherrill MBA, CIC, CRM |
| Lunch - on your own | Jun 16, 2022 | 12:00 PM-01:00 PM | |
| Managing Agency Technology Utilization (Continued) | Jun 16, 2022 | 01:00 PM-02:00 PM | Joseph Karl Sherrill MBA, CIC, CRM |
| Ethical Responsibility | Jun 16, 2022 | 02:00 PM-05:00 PM | Joseph Karl Sherrill MBA, CIC, CRM |
All final exams require you to have a proctor, a disinterested third-party, to monitor your exam through its entirety. More testing information and instructions can be found at scic.com/proctor-monitor-rules.