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Agency Management

West Bend Insurance Company

1900 S. 18th Ave. West Bend, WI 53095

Apr 19-20, 2023 | Classroom

Topics Date Time Speaker
Registration/Check-in Apr 19, 2023 07:30 AM-08:00 AM Robert Shomo
MBA, CIC
Strategic Planning Apr 19, 2023 08:00 AM-12:15 PM Robert Shomo
MBA, CIC
Lunch - on your own Apr 19, 2023 12:15 PM-01:15 PM Robert Shomo
MBA, CIC
Agency Talent Management Apr 19, 2023 01:15 PM-05:15 PM Robert Shomo
MBA, CIC
Exam Briefing Apr 19, 2023 05:15 PM-05:30 PM
Check-in Apr 20, 2023 07:30 AM-08:00 AM David Walker
CIC, CRM, ARM, AAI, LIC, CAWC
Managing Agency Client Retention and Acquisition Apr 20, 2023 08:00 AM-10:00 AM David Walker
CIC, CRM, ARM, AAI, LIC, CAWC
Managing Agency Technology Utilization Apr 20, 2023 10:00 AM-12:00 PM David Walker
CIC, CRM, ARM, AAI, LIC, CAWC
Lunch - on your own Apr 20, 2023 12:00 PM-01:00 PM David Walker
CIC, CRM, ARM, AAI, LIC, CAWC
Managing Agency Technology Utilization (Continued) Apr 20, 2023 01:00 PM-02:00 PM David Walker
CIC, CRM, ARM, AAI, LIC, CAWC
Ethical Responsibility Apr 20, 2023 02:00 PM-05:00 PM David Walker
CIC, CRM, ARM, AAI, LIC, CAWC
Educational Consultant:
John Dismukes, CIC, CPCU, AAI, AIS
Online Exam Window:
April 24 - April 27, 2023


All final exams require you to have a proctor, a disinterested third-party, to monitor your exam through its entirety. More testing information and instructions can be found at scic.com/proctor-monitor-rules.


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