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OVERVIEW AND TOPICS
Commercial Insurance Issues That Cause Heartburn
Using various claim situations, insurance professionals will identify some common coverage issues that create problems. They will discuss issues related to setting building limits, coinsurance, valuation, business auto symbols, drive other car coverage, damage to property, liquor liability, and loading and unloading. They will review the appropriate policy and endorsements and determine whether coverage is provided and how best to address any gaps in coverage.
Organizational Culture The Solution To Creating An Ethical And Productive Agency
Participants will discuss the importance of ethical behavior. What is it? Why is it important? How does an insurance agency develop it and incorporate it in the remote workforce? In this session, participants will review the professional, legal, and ethical responsibilities in dealing with the day-to-day realities of the complex, ethical issues of the insurance industry. They will discuss the key to ethical decision making. They will examine how to create an ethical team environment in the insurance agency.
Planning for Retirement
Participants will learn the importance of planning for retirement and keeping the retirement plan current and applicable to the insured’s needs. They will evaluate various types of retirement funding mechanisms, including Annuities and Long-Term Care Insurance.
An Insurance Agent's Standard of Care: What is Your Legal Duty to Your Insureds?
An insurance agent owes a duty to use reasonable diligence and care in conducting business with insureds and insurers. In this session, participants will better understand the types of agents and the types of agency authority. They will discuss reasons for lawsuits by companies, by insureds, and by third parties. Using case studies, they will identify common mistakes agents can make that could lead to E&O claims and then recommend solutions to avoid them.