2026 On-Demand MEGA (for CIC, CRM and CPRM Designees)

Participants will examine the concerns that exist when clients offer property and/or use property of others via popular web-enabled services such as VRBO, Couchsurf, Airbnb, and similar platforms. They will explore the most commonly used Homeowners Coverage forms, Personal Auto Policy, Recreational Vehicle Coverage forms, Watercraft policies, and the endorsements that can be used to provide coverage for these unique exposures. They will better understand the coverage issues that may arise when these items are shared with others.

**IMPORTANT** *NO CE PROVIDED* Insurance professionals will discuss the reasons why sales managers fail and reasons why sales managers need a selection and hiring process. Traditional hiring approaches don’t work. In this session, insurance professionals will learn the steps and methods necessary to effectively identify, hire, and select the right producer candidate. They will discuss specific skills required and critical sales traits of the candidate. They will discuss the costs of making a bad hiring decision and the benefits of a planned selection and hiring process.

Insurance professionals can help businesses protect themselves from the adverse effects of an environmental loss. The Certified Environmental Strategist (CeS) course educates commercial agents on how to advise clients as they manage and transfer their environmental exposures. Pollution coverage is a huge part of the insurance market. To ensure survival and remain competitive, businesses must operate as environmental stewards and responsible corporate citizens. The CeS course prepares insurance professionals to better understand and manage environmental exposures. FINAL EXAM REQUIRED FOR STATE CE CREDIT.

Using a case study approach, agents will take a closer look at Dependent Properties Time Element Coverage.  They will focus on determining what they currently know, how to identify the need for this coverage, and when changes in the program are required.

Do you know what to do when a crisis occurs? Uncover the insurance implications and general principles of crisis response for active assailants, product recalls, and data breach/cybersecurity incidents. Analyze a data breach claim and form a plan of action.

Using a hypothetical insurance case study, participants will gain an understanding of the stages of the investigation and litigation including the importance of the insured’s participation in the process. Key policy terms that provide the insurance carrier with tools to successfully investigate and defend lawsuits against insureds will be examined and discussed.

**IMPORTANT** *NO CE PROVIDED* The art of creating a compensation plan that is designed to your unique agency needs and balanced to provide the producer with both financial security and limitless rewards based on performance will be studied in this hands-on practical approach to one of the foundational elements of Agency Management.

This 4-hour course will provide participants with an overview of the Nationwide Marine Definition and the distinction between controlled and uncontrolled inland marine lines. They will identify and examine current coverage issues, problems, and trends associated with key commercial inland marine coverages. They will discuss property in transit, owners vs. carriers vs. transportation, warehouse legal liability, construction and installation exposures, and technology. They will learn how a typical inland marine policy is constructed including covered property, property not covered, common coverage extensions, covered causes of loss, and other provisions. They will examine key features in the transportation forms, contractors’ equipment policies, warehouse legal liability policy forms, and technology forms.

Individuals “sandwiched” between aging parents and their own children are referred to as the sandwich generation. In this session, participants will identify the challenges of taking care of an aging parent and what resources are available, focusing on insurance options. They will discuss the government-based health care coverage plans including Social Security, Medicare, and Medicaid as they relate to Long-Term Care and Long-Term Care Insurance. They will understand the need for LTC Insurance, what it is, what it costs, what services it covers, and who should purchase it. They will review the types of LTC Policies, common LTCI provisions and options, and issues designing the LTC Policy for their clients. They will examine the medical underwriting issues and LTC Policy alternatives.

In this session, participants will identify potential coverage pitfalls that could create problems and examine ways to solve them. They will review the appropriate Commercial Property policies and endorsements, such as the Building and Personal Property Coverage Form, as well as coverage for Landlords and Tenants, Ordinance or Law, Legal Liability Form, Leasehold Interest Coverage Form, and Protective Safeguards endorsements. They will discuss insurable interest in commercial property – who is the owner of the property, who is responsible for the property, and who will suffer financially if the property is damaged or destroyed. They will examine issues related to tenant’s improvements and betterments. They will identify various types of valuation and how each one works in a claim situation. They will look at how Ordinance or Law is addressed in a claim situation. They will learn the importance of Protective Safeguards endorsements – the purpose and how they work.

In this 4-hour session, agents will explore the purposes of depositions and how to prepare themselves or their clients to successfully represent their position. Using a premises liability lawsuit case study, they will examine how lawsuits begin, the parties to a lawsuit, rules of civil procedure, and remedies to successful lawsuits.

From a small, one-time commercial bond to the multiple bond needs of a contractor, the insurance professional must be ready to answer questions for the insured. Contract or commercial? Bid bond or payment bond? With so many types of surety bonds, it can be overwhelming to understand what the client needs. In this 4-hour session, participants will learn the basics of bonding – what do bonds do, why they are important, and who needs them. They will take an in-depth look at construction bonds, bid bonds, and performance and payment bonds. They will learn about other types of bonds including Fiduciary and ERISA bonds, public officials bonds, and license bonds. They will be able to explain how bonds and insurance differ – who they protect, how much they cost, and how claims work for each one.

The SECURE Act became effective on December 19, 2019, and ushered in some of the most sweeping changes to retirement plans in decades. On December 29, 2022, The SECURE Act 2.0 was signed into law to accomplish three goals – get people to save more for retirement, improve retirement rules, and lower the cost of setting up a retirement plan. After an overview of significant retirement laws, insurance professionals will discuss the purpose of the SECURE Acts. They will better understand some of the key changes outlined in the SECURE Act 2.0. They will examine how the SECURE Acts impact employer-sponsored retirement plans, defined contribution plans, defined benefit plans, individual retirement accounts, and 529 plans. They will identify and consider retirement planning solutions, including life insurance, for issues created because of these acts.

Participants will discuss new and current homeowner’s issues that insureds face today due to the changes in family dynamics. They will examine coverages and exclusions provided in the latest edition of the Homeowners Policy. Using real-life scenarios, they will learn how the Homeowners Policy provides or excludes coverage for exposures, such as: residence premises, tiny houses, persons living together, other structures on premises, homes rented to others, aircraft (drones), electric bikes and scooters, ordinance or law, and personal liability claims. They will discuss the exposures, whether the Homeowners Policy provides adequate coverage for the exposures, ways to close the coverage gaps using endorsements, and other possible solutions to better serve their clients.

The trend toward mainstreaming and legitimizing marijuana is here and will continue to have a significant impact on the insurance industry. With that trend comes new regulations and a huge number of insurance questions and issues. Even today, there seems to be misunderstanding about the differences between hemp and cannabis. After a brief review of the history of cannabis in the U.S., participants will discuss the legal and regulatory issues. They will learn how the 2018 Farm Bill changed the landscape and what it effectively did. Using current ISO forms, they will examine insurance coverage considerations with farm, general liability, commercial property, as well as endorsements. They will discuss other associated issues and challenges with insuring hemp and cannabis risks including banking problems, transportation, medical marijuana and workers compensation, product liability, D&O, crime, E&O and medical professional, employment practices liability, and cyber.

In this session, participants will explore significant concerns found within the ISO Personal Automobile and Homeowners policies – such as ownership, liability, and loss assessment coverage - and develop ways to explain them to their clients.

Participants will learn how life and health insurance products take the uncertainty out of business planning. The program will specifically discuss the risks that face every business owner, death, disability and retirement, and how to mitigate these risks.

In this session, participants will understand the role and function of an insurance adjuster and importance of their relationship with the insurance agency, avoiding bad faith claims, and misconceptions about coverages and exclusions under certain personal and commercial policies.

After an overview of the structure of the Business Auto Policy, agents will take an in-depth look at the coverages provided by the Business Auto Coverage Form (CA 00 01). They will review the important contract provisions including covered autos (symbols), liability, physical damage, conditions, Medical Payments, and Uninsured/Underinsured Motorists. They will identify important BAP exclusions and their impact on the insured. They will examine specific BAP endorsements and discuss how they can amend policy provisions, add coverage, or restrict coverage.

In this 4-hour session, insurance professionals will learn the key coverage features in the ISO Commercial General Liability (CGL) policy that are most important for their contracting clients. They will discuss the Bodily Injury and Property Damage Liability Insuring agreement and the exclusions most important to contractors. They will explore various ways that insurers can modify, enhance, and/or restrict coverage with the use of endorsements.

We live in an age of disasters. Disasters are not inevitable. In this course, Learn the list of actions in crisis management plan that will be taken before, during, and after a catastrophic event that preserves lives, safeguards property, and reduces the loss of resources essential to the organization’s recovery. Insurance and risk management professionals will identify the 3 essential elements in a comprehensive emergency management program – crisis management, business continuity, and disaster recovery. You will learn the types of hazards, perils, and risks your organization could face, how to respond, who will take action, what the plan should cover, what tools are needed to implement the plan, what training is needed to prepare and how to review and assess the effect.

In this 4-hour session, insurance professionals will learn who is covered as an insured under some of the most commonly written commercial insurance policies. They will learn which persons and entities are automatically covered by the insurance contract. They will examine the methods used to add coverage for others. They will discuss who is covered and who can be covered under Commercial Property, Business Auto, Workers Compensation, and Commercial General Liability (CGL) policies. They will review insurer proprietary endorsements that can be used to provide additional insured coverage under the CGL policy. They will explore the issue of primary and noncontributory coverage for additional insureds under both the CGL and Excess Liability policies.

Certificates of insurance and the related issue of additional insureds are often sources of confusion and E&O claims for the insurance professional. In this session, insurance professionals will discuss additional insureds in-depth – types of insureds, how they work, how coverage is limited, and common problems that can arise. They will gain a better understanding of how the named insured status relates to commercial general liability, business auto, and property insurance. For each policy type, they will discuss why an additional endorsement may be needed and the impact on the coverage. They will learn the importance of a certificate of insurance and how to use it properly. Using specific ACORD certificate of insurance forms (ACORD 24, 25, 23, 27, and 28), they will examine the purpose of the certificate, critical things to consider before issuing a certificate, how to properly use certificates of insurance, and identify ways to avoid some of the common problems and errors.