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Attention: This course is not approved for State reported continuing education credits.
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The State of Nevada has only approved this course for 3 credits of Property & Casualty and 3 credits of Ethics.
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OVERVIEW AND TOPICS
What Not to Say to a Customer Part 1
This 1-hour course will identify and explain several important things an insurance agent never wants to say to a customer. These things that you don’t want to say are exactly the kind of statements that attorneys would use against you and your agency in court to show you made an error that cost the customer money after a loss. For example, “You’re not in a flood zone, you don’t need flood insurance.” It’s an entertaining way to learn about errors and omissions you want to avoid.