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Course Information


Program: CISR
Event: Agency Operations
Delivery Method: Webinar
Instruction Hours: 7*
Metro Area:
Available Seats: 103
Start Date: Feb 23, 2021
End Date: Feb 23, 2021
Exam Start Date: Mar 01, 2021
Exam End Date: Mar 04, 2021
Price: $190


*CE Hours vary by State

Accommodations


Alabama IIA Webinar Event
Feb 23, 2021


Alabama IIA Webinar Event, WB 35211

What Time Does This Start For Me?

Pacific Mountain Central Eastern

Agenda

20

Topic Date Time Speaker
Join Webinar Feb 23, 2021 07:45-08:00
Legal & Ethical Requirements Feb 23, 2021 08:00-09:00 Frank Millsaps
CIC, CISR, CGA
The Insurance Agency Feb 23, 2021 09:00-10:00 Frank Millsaps
CIC, CISR, CGA
The Insurance Industry and Marketplace Feb 23, 2021 10:00-11:00 Frank Millsaps
CIC, CISR, CGA
Communications and Technology Feb 23, 2021 11:00-12:00 Frank Millsaps
CIC, CISR, CGA
Lunch Feb 23, 2021 12:00-12:45
Agency Workflow Components Feb 23, 2021 12:45-13:30 Frank Millsaps
CIC, CISR, CGA
Agency Workflow Steps Feb 23, 2021 13:30-14:15 Frank Millsaps
CIC, CISR, CGA
Account Management Feb 23, 2021 14:15-15:15 Frank Millsaps
CIC, CISR, CGA
Errors & Omissions Feb 23, 2021 15:15-15:45 Frank Millsaps
CIC, CISR, CGA
Q&A and Review Feb 23, 2021 15:45-16:15 Frank Millsaps
CIC, CISR, CGA

What Time Does This Start For Me?

Pacific Mountain Central Eastern

Frank Millsaps | Bio


Frank Millsaps is President of Millsaps & Associates, Inc. and Managing Member of Millsaps Consulting, LLC. After working for an insurance company for 10 years, Frank started his own agency in 1993. Shortly thereafter he earned his CIC designation in 1995 and his CISR designation in 2003. He later added Certified Graduate Associate (CGA) of the National Home Builders Association. Frank was educated at Broward Community College in Ft. Lauderdale, Florida and the University of Florida in Gainesville after serving in the US Army during the Vietnam War. As a member of local, state and national insurance associations, he has served on various boards and committees and in 2002 was chosen by his peers as “Insuror of the Year” by the Alabama Independent Insurance Agents Association. He has also served on two national boards and committees of insurance agency management systems and presently is Board Member Emeritus of the Home Builders Association of Metro Mobile. In addition, Frank has participated in many local and civic organizations. After teaching insurance classes for many associations and companies, Frank formed Millsaps Consulting, LLC, an insurance training and consulting firm. Focusing on teaching and providing continuing education, he also does expert witness testimony and consults with many attorneys and companies in the Southeast.