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Course Information


Program: CIC
Event: Insurance Company Operations
Delivery Method: Webinar
Instruction Hours: 16*
Metro Area:
Available Seats: 85
Start Date: Jan 20, 2021
End Date: Jan 21, 2021
Exam Start Date: Jan 25, 2021
Exam End Date: Jan 27, 2021
Price: $460


*CE Hours vary by State

Accommodations


Minnesota IIA&B Webinar Event
Jan 20, 2021


Minnesota IIA&B Webinar Event, WB 55305

What Time Does This Start For Me?

Pacific Mountain Central Eastern

Agenda

20

Topic Date Time Speaker
Join Webinar Jan 20, 2021 07:45-08:00
Executive Strategies Jan 20, 2021 08:00-10:15 Allen Messer
CIC, CPCU
Actuarial Practices & Accounting Jan 20, 2021 10:15-12:15 Allen Messer
CIC, CPCU
Lunch Jan 20, 2021 12:15-13:15
Claims Jan 20, 2021 13:15-17:15 Allen Messer
CIC, CPCU
Exam Briefing Jan 20, 2021 17:15-17:30
Join Webinar Jan 21, 2021 07:45-08:00
Agency/Policyholder Services Jan 21, 2021 08:00-10:00 Jay Williams
CIC, CRM, CRIS, MLIS, AIP, AAI, ACSR
Product Development Jan 21, 2021 10:00-12:00 Jay Williams
CIC, CRM, CRIS, MLIS, AIP, AAI, ACSR
Lunch Jan 21, 2021 12:00-13:00
Underwriting Jan 21, 2021 13:00-17:00 Jay Williams
CIC, CRM, CRIS, MLIS, AIP, AAI, ACSR

What Time Does This Start For Me?

Pacific Mountain Central Eastern

Allen Messer | Bio


Allen Messer brings technical skill, initiative, and experience to bear on the complex problems of insurance and risk management. He began his insurance career in March of 1971. He has worked for several different insurance companies in various capacities and has been involved in the independent agency system as a producer and agency owner. Allen currently consults agencies, companies, risk managers, and attorneys as well as instructs various seminars and live webinars. He earned his CPCU designation in 1981 where he received the Distinguished Graduate Award for attaining the highest academic average in the Nation. He earned his CIC designation in 1977 and serves as an Educational Consultant and is a National Faculty member of The National Alliance for Insurance Education & Research.

Gloria J. Thompson | Bio


Gloria Thompson began her career in the insurance industry over 40 years ago and obtained her insurance agent's license in 1984. She earned her CIC designation in 2000. Gloria is currently employed by North Risk Partners as a Risk Advisor and enjoys the opportunities she has to mentor and collaborate with her fellow agents. Gloria's passion for education and public speaking aligned her with the opportunity to instruct insurance courses. She has taught courses for several organizations, including the National Alliance's CISR program and Kaplan Professional Schools, as well as specific specialty topics written by her and presented at the MIIAB conventions. Gloria is a past board member for the National Alliance's CISR Board of Governors. Through her service on the Board of Governors she gained in depth knowledge of the CISR program, and watched the program evolve over her six years of service. Currently, Gloria serves as the Education Chair for the Minnesota Independent Insurance Agents and Brokers, which serves as the oversight committee for the National Alliance's continuing education programs in Minnesota. Gloria appreciates the opportunities for mentoring, networking, and involvement in the insurance industry that these organizations provide. She is also a member of the Twin Cities Insurance Club and has been a guest speaker for various insurance topics for the organization over the years. She was named Agent of the Year by the Minnesota Independent Insurance Agents and Brokers in 2014. Dan Riley, CEO of the association said, "Her professional experiences and her vast knowledge of the business have helped thousands of Minnesota agents become the best insurance professionals in the country." Gloria completed her Educational Consultant training with the National Alliance in May of 2017, and now serves in that role on behalf of the MIIAB for Minnesota CIC and Rubles educational programs.

Jay Williams | Bio


Jay Williams is a National Faculty Member and an Educational Consultant for The National Alliance for Insurance Education and Research. He earned his CIC designation in 1996 and his CRM designation in 2004. He is a veteran of the insurance industry, starting his career in 1979. His experience includes 21 years in the agency business, nine years at the Florida Association of Insurance Agents, and seven years as an insurance company and PEO executive. Jay also served as the interim CEO for Applied Client Network, the user-group association for agents using Applied Systems platforms. Jay has been teaching formal insurance classes for over 20 years, including both technical insurance and E&O loss control classes for FAIA. He was part of the IIABA Loss Control Working Group for 5 years and also served on the Professional Liability Committee. His experience on the agency, association, and company sides gives Jay a uniquely rounded perspective on the insurance industry. His most recent position was the CEO of a construction risk wholesale operation. In addition to his work as an insurance educator, Jay serves as an expert witness, a consultant to insurance companies, associations, agencies, and industry-related partners, and an E&O auditor.