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Course Information


Program: CISR
Event: Agency Operations
Delivery Method: Webinar
Instruction Hours: 7*
Metro Area:
Available Seats: 235
Start Date: Feb 23, 2021
End Date: Feb 23, 2021
Exam Start Date: Mar 01, 2021
Exam End Date: Mar 04, 2021
Price: $161


*CE Hours vary by State

Accommodations


Instructor Led Online Course
Feb 23, 2021


Instructor Led Online, WB 78731

What Time Does This Start For Me?

Pacific Mountain Central Eastern

Agenda

20

Topic Date Time Speaker
Join Webinar Feb 23, 2021 07:45-08:00
Legal & Ethical Requirements Feb 23, 2021 08:00-09:00 Joni R. Fairbrother
CIC, RPLU
The Insurance Agency Feb 23, 2021 09:00-10:00 Joni R. Fairbrother
CIC, RPLU
The Insurance Industry and Marketplace Feb 23, 2021 10:00-11:00 Joni R. Fairbrother
CIC, RPLU
Communications and Technology Feb 23, 2021 11:00-12:00 Joni R. Fairbrother
CIC, RPLU
Lunch Feb 23, 2021 12:00-12:45
Agency Workflow Components Feb 23, 2021 12:45-13:30 Joni R. Fairbrother
CIC, RPLU
Agency Workflow Steps Feb 23, 2021 13:30-14:15 Joni R. Fairbrother
CIC, RPLU
Account Management Feb 23, 2021 14:15-15:15 Joni R. Fairbrother
CIC, RPLU
Errors & Omissions Feb 23, 2021 15:15-15:45 Joni R. Fairbrother
CIC, RPLU
Q&A and Review Feb 23, 2021 15:45-16:15 Joni R. Fairbrother
CIC, RPLU

What Time Does This Start For Me?

Pacific Mountain Central Eastern

Joni R. Fairbrother | Bio


Joni Fairbrother is the Insurance Agents Professional Liability Program Administrator representing the IIAB of Arizona, and has been with the Association since 1984. Previously, Joni worked with Hastings Mutual Insurance Company in Hastings, Michigan, in their multi-lines commercial underwriting department. While attending Michigan State University, Joni began her insurance career processing claims with a health care administrator. Joni obtained her Property-Casualty License in 1974, and worked as a producer with an independent insurance agency prior to becoming an underwriter. She obtained her BS degree from Stratford University. Joni is the Association's instructor for the "License-Plus" classes, many of the CISR courses, member benefit seminars, as well as the Errors & Omissions Claim Prevention Seminars. She also assists in coordinating the education schedule for the Association, along with doing research for the classes and for special projects. Joni is a member of the Independent Insurance Agents & Brokers of America Professional Liability Committee, and the Task Force on Insurance Agent & Broker E&O Loss Control. She has also authored a number of articles on insurance technical matters as well as Agent E&O issues. Joni became a CIC in 1988, and received her RPLU (Registered Professional Liability Underwriter) in 1998.