Course Information

Program: CIC
Event: Personal Lines
Delivery Method: Webinar
Instruction Hours: 16*
Metro Area:
Available Seats: 275
Start Date: Jun 01, 2021
End Date: Jun 10, 2021
Exam Start Date: Jun 14, 2021
Exam End Date: Jun 17, 2021
Price: $420


Instructor Led Online Course
Jun 01, 2021

Instructor Led Online, WB 78731

What Time Does This Start For Me?

Pacific Mountain Central Eastern



Topic Date Time Speaker
Join Webinar Jun 01, 2021 09:45-10:00
Personal Residential Coverages Jun 01, 2021 10:00-12:15 Rocky Clark
Join Webinar Jun 01, 2021 13:45-14:00
Personal Residential Coverages (Continued) Jun 01, 2021 14:00-16:00 Rocky Clark
Exam Briefing Jun 01, 2021 16:00-16:15
Join Webinar Jun 03, 2021 09:45-10:00
Personal Residential Coverages (Continued) Jun 03, 2021 10:00-12:00 Rocky Clark
Join Webinar Jun 03, 2021 13:45-14:00
Personal Residential Coverages (Continued) Jun 03, 2021 14:00-16:00 Rocky Clark
Join Webinar Jun 08, 2021 09:45-10:00
Personal Automobile Coverages Jun 08, 2021 10:00-12:00 Nikki Sherrill
Join Webinar Jun 08, 2021 13:45-14:00
Personal Automobile Coverages (Continued) Jun 08, 2021 14:00-16:00 Nikki Sherrill
Join Webinar Jun 10, 2021 09:45-10:00
Personal Automobile Coverages (Continued) Jun 10, 2021 10:00-12:00 Nikki Sherrill
Join Webinar Jun 10, 2021 13:45-14:00
Personal Umbrella/Excess Coverages Jun 10, 2021 14:00-16:00 Nikki Sherrill

What Time Does This Start For Me?

Pacific Mountain Central Eastern

Nikki Sherrill | Bio

Nikki Sherrill is a Claims Team Leader with Pennsylvania National Mutual Casualty Insurance Company. Penn National Insurance is a regional P&C Insurance Carrier on the Eastern portion of the United States. Nikki started her claims carrier with Penn National in 1995 where she has remained throughout her insurance carrier. Nikki oversees the automobile line of business in claims for the states of North Carolina, Virginia, South Carolina, Tennessee and Alabama. She has 11 adjusters that report directly to her. She also trains Claim Representative Trainees for Penn National Insurance. She enjoys teaching college graduates about insurance and claims handling in this program. She developed the curriculum for this program, whereas candidates have been successfully trained, hired and promoted throughout the company. Nikki also works as a Claims Alliance for the independent agents in her territory. She is charged with making sure the customer experience during the claims process is simple, timely and professional on all levels. Her focus is on customer service at all times. Therefore, the agencies she works with are able to have a claims contact to help them and their insureds through any claims issues or concerns. She is proud to have had a long carrier in claims and have the ability to teach others to love claims as well. Nikki earned a degree in Economics. She has obtained many designations throughout her career, but is most proud of her CIC designation obtained in 2018.

Rocky Clark | Bio

Rocky Clark is the Owner of the Clark Insurance Agency, providing personal and commercial insurance and risk management services in Texas and Colorado for a varied client base located across the United States. For fifteen years he has been involved in the insurance industry, training staff and consulting for agency owners in addition to operating an independent agency. The opportunity to share his experience and knowledge of the insurance industry with others is a privilege, which he hopes will produce valuable and immediate results for professionals in the "trenches" of business today. Rocky has provided training to hundreds of CSRs on topics ranging from Health products to agency best practices. He has specialized in Life Insurance and p/c policy coverages. Many agency managers and owners, from well renowned companies, have drastically improved productivity due to Rocky's working consultations. His training and strategies have increased some successful agencies' life and health production by 400%. One carrier ranked him personally in the top 1% nationally for sales. He has also presented at Texas State University (TSU) on sales and business plan development topics. Rocky is a family man and recognized community leader participating in many local organizations including Habitat for Humanity, Rotary International, Boy Scouts of America, and Texas PTA. He has or is currently serving in leadership or board positions for these organizations, in addition to giving public speeches and training presentations on a variety of topics including strategic planning, safety, proactive management, whole organization marketing, citizenship, and leadership. Rocky began public speaking in college as the founding CEO of the business organization SIFE where his multimedia presentation team placed fourth internationally and he also educated thousands of people about free enterprise and business acumen. He was a charter member of the Beta Gamma Sigma International Honor Society, frequented the Dean's List graduating Cum Laude, and also earned the Student Leadership award for the entire Texas State University (TSU). There he earned a B.B.A. in Marketing Management and later a M.B.A. specializing in Entrepreneurship.

Ross Pearce | Bio

Ross began his career in the insurance business as an agent in 1985 in Santa Maria, California with Farmers Insurance. After seven successful years, he moved to East Tennessee as a District Manager. He was recruited by Farmers to become an employee moving to Iowa as the Life and Financial Services Manager for the state. When the University of Farmers began, he was tapped to lead the training division and helped develop this university into the number one corporate university in the world in 2011. Ross left corporate life in 2012 and took over an agency in Austin, Texas. In 2015 he retired and has been devoting time to training agents and volunteer activities. Ross earned his Certified Insurance Counselors designation in 1999 and is a National Faculty member for The National Alliance, teaching at the CIC Life and Health and Personal Lines Institutes. In addition to his CIC designation, Ross has also earned the insurance designations of Charter Life Underwriter (CLU), Chartered Financial Consultant (ChFC), Life Underwriter Training Council Fellow (LUTCF) and Consultative Sales Graduate (CSG).