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Course Information


Program: CIC
Event: Agency Management
Delivery Method: Webinar
Instruction Hours: 16*
Metro Area:
Available Seats: 120
Start Date: Sep 16, 2020
End Date: Sep 17, 2020
Exam Start Date: Sep 21, 2020
Exam End Date: Sep 23, 2020
Price: $440


*CE Hours vary by State

Accommodations


IIA of Illinois Webinar Event
Sep 16, 2020


IIA of Illinois Webinar Event, WB 62711

Agenda

20

Topic Date Time Speaker
Join Webinar Sep 16, 2020 07:30-08:00
STRATEGIC PLANNING Sep 16, 2020 08:00-12:15 Rebecca Lathrop
CIC, CPIA
Lunch Sep 16, 2020 12:15-13:15
TALENT ACQUISITION AND DEVELOPMENT Sep 16, 2020 13:15-17:15 Rebecca Lathrop
CIC, CPIA
Join Webinar Sep 17, 2020 07:30-08:00
CLIENT RETENTION AND ACQUISITION Sep 17, 2020 08:00-10:00 Joseph Karl Sherrill
MBA, CIC, CRM
TECHNOLOGY UTILIZATION Sep 17, 2020 10:00-12:00 Joseph Karl Sherrill
MBA, CIC, CRM
Lunch Sep 17, 2020 12:00-13:00
TECHNOLOGY UTILIZATION (Continued) Sep 17, 2020 13:00-14:00 Joseph Karl Sherrill
MBA, CIC, CRM
ETHICAL RESPONSIBILITY Sep 17, 2020 14:00-17:00 Joseph Karl Sherrill
MBA, CIC, CRM

Joseph Karl Sherrill | Bio


Karl Sherrill is a Consultant with Marsh & McLennan Agency (MMA) in their High Point, NC office. Karl serves as the Leader for the National Manufacturing Practice Group at MMA and manages their Private Education and Tuition Insurance programs. Prior to joining MMA, Karl worked over 20 years in manufacturing with specific experience in textiles, automotive, furniture, plastics, food and beverage, distribution/supply chain, and heavy machinery. He has specific training in team building, ISO Standards, OSHA Voluntary Courses, and Kaizen Continuous Improvement Instruction. His background provides unique insights into the risk that companies face and allows him to build innovative and forward-thinking risk management strategies for his clients. Karl is a respected lecturer having taught undergraduate and graduate courses in professional sales, sales management, business communication, and fundamentals of management. He enjoys speaking to various business groups regarding ethics, leadership, interpersonal relationship dynamics, and professional network building. Karl earned his CIC and CRM designations in 2013. Karl is a graduate of North Carolina State University with a Bachelors and Masters degree in Textile Management. He also earned his MBA from Elon University, where he received the Richard H. Behrman Most Outstanding MBA Graduate award. Karl was also inducted into the International Business School Honor Society of Beta Gamma Sigma. He served on the board for the Elon School of Business and was a founding member of both the Elon Chandler Professional Sales Center Board of Advisors and the Elon MBA Student-Alumni Board. Karl serves as a District Director on the Board of the Independent Insurance Agents of North Carolina (IIANC) and is a past Chairperson for the NC Young Agents Committee of the IIANC. In 2011, Karl was selected as the North Carolina Young Agent of the Year. He also serves on the Legislative Committee for the IIANC where he spends time in Washington, DC meeting with legislators regarding insurance and business legislation. In the community, Karl serves on the advisory board for a local bank, held leadership roles in church and civic organizations. As an Eagle Scout, he remains active in his local troop.

Lynne Susan Lovell | Bio


Lynne Lovell's experience encompasses the areas of life insurance & employee benefits, property & casualty insurance, and risk management. As an independent contractor, Lynne is an Educational Consultant and faculty member for both the CIC and CRM programs offered by The National Alliance as well as faculty for eight of the nine-parts of the CISR program. She travels throughout the United States providing her expertise to help others better their careers in insurance and risk management. In addition, Lynne works with various insurance companies and others helping to develop in-house training programs. Lynne is Past-President of the Arizona Central RIMS Chapter as well as Past President of the Greater Phoenix Chapter of the Society of Financial Services Professionals and has served on national committees to support these organizations. Lynne is a past member of the Board of Governors for The Society of CIC and has served on the Insurance Advisory Committee of Nuclear Electric Insurance Limited. She currently participates on the Valley of The Sun YMCA Risk Management Committee. Lynne holds an undergraduate degree in Finance, graduating magna cum laude.

Rebecca Lathrop | Bio


Becky Lathrop is the Vice President of Optimum Performance Solutions, LLC, a company that provides management consulting on a nationwide basis to insurance agencies and carriers. Both her agency and corporate experiences provide unique perspectives when assisting her clients. Becky earned her CIC designation in 2004 and is a Certified Professional Insurance Agent. She has a degree in Risk Management and Insurance from Florida State University and has been working in the insurance industry for over 30 years. Becky has a diverse background in the insurance business, including positions such as Agency Business Consultant, Sales Manager, Underwriting Consultant, Financial/Market Analyst, Portfolio Manager, and Office Manager. Becky helps agencies throughout the United States grow profitably by counseling them in areas such as workflow management, staff stratification/organization and training, sales/ marketing business plans, client retention, strategic planning, and producer management and compensation. She has also developed and facilitates many agency and carrier training programs, including a sales/service training series to assist with cross-up selling growth; marketing/profitability workshops to help agencies manage their loss ratios, and assist them with capitalizing on contingency bonus opportunities.