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OVERVIEW AND TOPICS
Today's Insurance Agency: Adapting to an Online World
While the core fundamentals of insurance have not changed over the centuries, the tools used by insurance agents certainly have. Today’s customer journey often starts online instead of contacting an agent to be their trusted advisor. InsurTech startups such as Lemonade, Pie Insurance, and Next Insurance have changed the way the insurance product is delivered, as well as the coverage clients receive. In this session, participants will explore how they can leverage the digital tools available to them to attract clients, meet their insurance needs, and minimize errors and omissions risk.
Flood and Other Coastal Issues
The risk of damage from flood exists in nearly every community. Agents will examine the National Flood Insurance Program and learn about the unique aspects of the coverage from the mountains to the coast. They will review recent changes and discuss contemplated changes. They will take a look at the North Carolina Association and the interaction with flood coverage.
Main Street America's Property Coverage Traps & Dilemmas
How do insurance professionals appropriately insure Main Street America’s real property with 100+ year-old buildings that are purchased for a few hundred thousand dollars and have a multi-million-dollar replacement cost estimator? In this session, participants discuss the built-in moral hazard and contemplate the appropriate property coverage form choice (Replacement Cost, Functional Replacement Cost, Actual Cash Value) and its effect on the insured’s exposures and viability of their business. Using 4 catastrophic losses in a 4-year period, they will examine the reasons why insurance professionals must insure to the catastrophic loss exposure and not be lulled to sleep by satisfactory partial loss settlements.
Main Street America's Ancillary Property Coverages and Catastrophic Loss
What are the hidden issues of insuring 100+ year-old buildings bought for a fraction of what it would take to rebuild them? These buildings are often bought and insured by small business enterprises as a home to their business model and give little thought to the ramifications of sharing walls with their neighbors and the effect of their insurance choices (especially Replacement Cost vs Actual Cash Value) on their livelihood and business viability. Using 4 catastrophic losses in 4 years, participants will examine catastrophic preparedness and ancillary issues, such as: shared walls, OSHA involvement, line of sight, contractors, and weather after the weather event. They will discuss ancillary coverage considerations with debris removal, business income extra expense, ordinance and law, and more.