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OVERVIEW AND TOPICS
Exploring Personal Auto Claims & Coverage Scenarios
Using various case scenarios, adjusters will review the most current ISO Personal Auto Policy and endorsements to determine if the loss or situation is covered. They will discuss the claims and coverage scenarios, determine if the loss or situation is covered, and identify endorsements that may be needed to cover or expand coverage for the exposure. They will examine how the PAP provides or excludes coverage for exposures, such as: replacement vehicles, roommates driving covered autos, truck rental for personal use, hitting an animal, sunken car leaking oil in a lake, newly acquired autos, unlisted vehicles, vehicles used for livery and/or delivery, rental car, loading and unloading a vehicle, driving for Uber, death of a foster child, named insureds and divorce, and more. They will identify the problems and discuss possible solutions to better serve their clients.
What You Auto Know About the BAP: Gaps, Traps or OMG
Participants will identify the gaps and traps in the ISO Business Auto Policy and learn ways to avoid and/or close the gaps in coverage. They will examine BAP endorsements and discuss how they can amend policy provisions, add coverage, or restrict coverage. They will be able to determine how best to address their client’s needs to avoid the gaps and traps in coverage.
Commercial Insurance Issues That Cause Heartburn
Using various claim situations, insurance professionals will identify some common coverage issues that create problems. They will discuss issues related to setting building limits, coinsurance, valuation, business auto symbols, drive other car coverage, damage to property, liquor liability, and loading and unloading. They will review the appropriate policy and endorsements and determine whether coverage is provided and how best to address any gaps in coverage.
Why Good People Do Bad Things: A Deep Dive Into Agency Ethics
Participants will discuss the importance of ethical behavior. They will examine the professional, legal, and ethical responsibilities in dealing with the day-to-day realities of the complex, ethical issues of the insurance industry. They will discuss the key to ethical decision making. They will examine the dysfunctions of an agency organization and discuss how to build a healthy organization.