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OVERVIEW AND TOPICS
Cyber Liability - What Every Agent Should Know
Agents will gain a better understanding of the current exposures associated with cyber risks and ways to protect their clients and themselves. They will discuss how to insure this rapidly growing exposure. Discussion will include cyber liability composition and cyber insurance policy coverage analysis.
An Insurance Agent's Standard of Care: What is Your Legal Duty to Your Insureds?
An insurance agent owes a duty to use reasonable diligence and care in conducting business with insureds and insurers. In this session, participants will better understand the types of agents and the types of agency authority. They will discuss reasons for lawsuits by companies, by insureds, and by third parties. Using case studies, they will identify common mistakes agents can make that could lead to E&O claims and then recommend solutions to avoid them.
Social Engineering Attacks...What Will They Think Of Next?
Cybercrime is the fastest growing crime and constantly evolving. Social engineering attacks are not only becoming more common, but they are also increasingly sophisticated. In this session, participants will learn about new types of cybercrime and how the cyber policy form responds to these unique exposures. Using real-life claim examples, agents will examine social engineering type exposures including cryptojacking, botnets, bricking, sextortion, phishing, whaling, and more.
CGL & The Contractor: Traps & Tricks
Participants will identify the “traps” in the most current ISO Commercial General Liability Policy and learn ways to avoid them. They will examine coverage issues related to Coverage A - Bodily Injury and Property Damage and Coverage B - Personal & Advertising Injury Liability. They will examine the meaning and intent of selected CGL exclusions and discuss possible insurance solutions to better serve their clients.
Ethical Issues
In this session, participants will understand ethical challenges that insurance professionals face, difference between legal and ethical responsibilities and their fiduciary duties and obligations to the customer, insurer, and peers.
Serving Your Client Through a Better Understanding of Commercial Property Insurance
Participants will examine the ISO Commercial Property Coverage Forms and various endorsements to consider for use when writing insurance policies for their commercial clients. They will identify potential coverage pitfalls found in different areas of property insurance, such as: insurance contracts and leases, coinsurance, personal property versus real property valuation, how to use blanket values, agreed value, functional valuation, debris removal, ordinance or law, spoilage, additional covered property, and more.