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OVERVIEW AND TOPICS


After an overview of this important insurance product, participants will be able to describe the concepts of why it is needed. They will identify differences in the Garage Coverage Form, the Auto Dealer Coverage Form, and the GarageKeepers Endorsement, including general provisions and exclusions and the relationship to their eligible insureds.
This course examines emerging trends in reshaping claims handling and highlights the opportunities and challenges they present. Participants review the growing role of Artificial Intelligence (AI), automation, data analytics, drones, satellite imagery, and virtual inspections in improving claims efficiency, accuracy, fraud detection, and catastrophe response. The program emphasizes the impact of these innovations on customer experience and the continued need for human judgment in complex and sensitive claims. Regulatory requirements governing AI use, ethical considerations, and compliance with unfair claims practices are addressed. The course also explores climate-driven catastrophic losses, social inflation, nuclear verdicts, third-party litigation funding, and evolving fraud schemes. By understanding these trends, insurance professionals gain insight into balancing innovation, regulatory responsibility, customer trust, and sound claims practices in a rapidly changing industry.
The risk of damage from flood exists in nearly every community. Agents will examine the National Flood Insurance Program and learn about the unique aspects of the coverage from the mountains to the coast. They will review recent changes and discuss contemplated changes. They will take a look at the North Carolina Association and the interaction with flood coverage.
Using various claim situations, participants will identify some common coverage issues that create problems. They will discuss Business Auto issues, as well as Commercial Property Coverage issues related to vacancy, setting building limits, margin clause, tenants improvements and betterments, condominium valuation, blanket coverage, business personal property, and business income. They will review the appropriate policy and endorsements and determine whether or not coverage is provided and how best to address any gaps in coverage.

COURSE DETAILS


DURATION
16 Hours

PRICE
Contact for Details

FORMAT
Classroom

CE CREDIT
Varies by State

INSTRUCTION LEVEL
Master

FINAL EXAM
No Exam

EVENT LOCATION


Holiday Inn Resort Lumina on Wrightsville Beach

1706 N Lumina Ave
Wrightsville Beach, NC
28480

833-372-3595

Additional Information
Reservation by phone: 877.666.3243; Group code: INC. Please be advised that the group will not be paying the resort fee of $30.00; however, on the confirmation letters this may still show as a $30 charge. Due to how the IHG booking site operates, the Lumina staff are not able to change how it appears online.

FACULTY BIO


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