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Course Information


Program: Dynamics
Event: Dynamics of Service
Delivery Method: Webinar
Instruction Hours: 7*
Metro Area:
Available Seats: 125
Start Date: Dec 16, 2020
End Date: Dec 17, 2020
Price: $190


*CE Hours vary by State

Accommodations


Alabama IIA Webinar Event
Dec 16, 2020


Alabama IIA Webinar Event, WB 35211

What Time Does This Start For Me?

Pacific Mountain Central Eastern

Agenda

20

Topic Date Time Speaker
Join Webinar Dec 16, 2020 07:30-08:00
Dynamics of the CSR Dec 16, 2020 08:00-10:00 Lisa G. Worley
CIC, ARM
Dynamics of Personality Styles Dec 16, 2020 10:00-12:00 Lisa G. Worley
CIC, ARM
Join Webinar Dec 17, 2020 07:30-08:00
Identifying Client Needs Dec 17, 2020 08:00-09:30 Lisa G. Worley
CIC, ARM
Complaints & Objections are Opportunities Dec 17, 2020 09:30-11:00 Lisa G. Worley
CIC, ARM

What Time Does This Start For Me?

Pacific Mountain Central Eastern

Lisa G. Worley | Bio


Lisa Worley is President of Anchor Insurance Agency, Inc., in Hoover, Alabama. She received the CIC designation in 1988 and the ARM designation in 1991. Lisa has served on the Alabama Independent Insurance Agents, Inc. Education, CIC, Small and Rural Agents, and Long Range Planning Committees. Lisa is a past President for the Birmingham Executive Board. She was named "Chairperson of the year" in 2003 and "Insurer of the Year" by AIIA in 2004. Lisa teaches extensively for the AIIA and Insurers of Tennessee, including E & O Loss Control Seminars and CISR Seminars. She has presented independent classes on topics ranging from Time Management to Boomer Issues and Insurance. Lisa is active in her community. She is a member of the Hoover Chamber of Commerce, sponsor of Red Mountain Grace, past president of the Alabama Parents Club of the United States Air Force Academy, and board member of Live and Proclaim Ministries. As a member of Hunter Street Baptist Church, she teaches Sunday school and is active in women's ministry.