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Course Information


Program: CIC
Event: Personal Lines
Delivery Method: Classroom
Instruction Hours: 16*
Metro Area:
Available Seats: 125
Start Date: Nov 03, 2021
End Date: Nov 05, 2021
Exam Start Date: Nov 05, 2021
Exam End Date: Nov 05, 2021
Price: $435


Accommodations


PIIAC Education Center
Nov 03, 2021

8354 Northfield Blvd., Ste. 2710
Denver, CO 80238
303-5120627

What Time Does This Start For Me?

Pacific Mountain Central Eastern

Agenda

10

Topic Date Time Speaker
Registration/Check-in Nov 03, 2021 07:30-08:00 Jerry L. Kennedy
CIC
Personal Residential Coverages Nov 03, 2021 08:00-12:15 Jerry L. Kennedy
CIC
Lunch - on your own Nov 03, 2021 12:15-13:15 Jerry L. Kennedy
CIC
Personal Residential Coverages (Continued) Nov 03, 2021 13:15-17:15 Jerry L. Kennedy
CIC
Exam Briefing Nov 03, 2021 17:15-17:30
Check-in Nov 04, 2021 07:30-08:00 Angelynn Heavener
CIC, CPIA
Personal Automobile Coverages Nov 04, 2021 08:00-12:00 Angelynn Heavener
CIC, CPIA
Lunch - on your own Nov 04, 2021 12:00-13:00 Angelynn Heavener
CIC, CPIA
Personal Automobile Coverages (Continued) Nov 04, 2021 13:00-15:00 Angelynn Heavener
CIC, CPIA
Personal Umbrella/Excess Coverages Nov 04, 2021 15:00-17:00 Angelynn Heavener
CIC, CPIA
Check-in Nov 05, 2021 07:30-08:00
Examination Nov 05, 2021 08:00-10:00

What Time Does This Start For Me?

Pacific Mountain Central Eastern

Angelynn Heavener | Bio


Angie Heavener began her insurance career in 1971 joining her family's agency. She held numerous positions in the agency consisting of CSR, producer, and eventually agency owner. In 1993, she sold her agency to join the staff of the Professional Independent Insurance Agents of Illinois. She began as assistant vice president of Marketing/Instructor and was shortly promoted to vice-president of Education. She is currently the principal of Insurance Training Plus, Inc., a professional training and consulting firm focused on education and agency operations, that she began in 2002. Angie served as education chairperson for the IIAI and PIIAI, as well as a committee member for the IIABA education committee. She has also served on numerous other state and national committees. Angie received the Young Agent of the Year Award in 1991, obtained her CIC designation in 1994, and her Certified Professional Insurance Agent designation in 1999. Angie teaches numerous property and casualty education seminars throughout the country and is a frequent speaker at state conventions. Angie also teaches sales, service and operations programs. She is a national faculty member of the Society of Certified Insurance Counselors. Angie is an approved auditor for a number of E&O carriers and conducts internal Errors and Omissions audits on agencies throughout the country. She also consults with agencies on developing procedures, workflows and sales centers. Angie co-authored a book on Errors and Omissions audits and writes articles for various state insurance association magazines.

Jerry L. Kennedy | Bio


Jerry owns and manages an agency in Grand Coulee, Washington. Jerry has long been an advocate of professional continuing education and is a National Faculty member and Educational Consultant for The National Alliance. He earned his CIC designation in 1983 and served as a member of the Board of Governors for the Society of Certified Insurance Service Representatives (CISR) from 1995-2001. Active in the industry, Jerry served on the technical committee of the Independent Agents of Washington and chaired the Far West Agents conference, a technical forum with Insurance Services Office. He currently serves as faculty for IIAA's Virtual University. Jerry was honored by the PIA of Washington/Alaska as "Agent of the Year" in 1994 and served as President of the Association in 1997-1998.

John M. Dismukes | Bio


John Dismukes has been involved in the insurance business since 1967. He has worked for an insurance company as a marketing representative, independent insurance agent, and served as Director of Education for the Independent Insurance Agents of Oklahoma from 1996 to July 2000. John received his CPCU designation in 1977, his AAI designation in 1984, and his CIC designation in 1994, and his AIS designation in 2000. He has served as President of the Independent Insurance Agents of Greater Tulsa and President of the Northeastern Oklahoma Chapter of CPCU. John is a National Faculty member of The National Alliance and serves as Educational Consultant. John formed his own independent training and consulting firm in 1998, and now conducts educational seminars all over the United States. In addition, he provides consulting services, expert witness services, and insurance agency valuations to agencies and companies.