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OVERVIEW AND TOPICS
Creating An Elite Crisis Team In Your Agency In 3 Steps
We live in an age of disasters. Disasters are not inevitable. In this course, Learn the list of actions in crisis management plan that will be taken before, during, and after a catastrophic event that preserves lives, safeguards property, and reduces the loss of resources essential to the organization’s recovery. Insurance and risk management professionals will identify the 3 essential elements in a comprehensive emergency management program – crisis management, business continuity, and disaster recovery. You will learn the types of hazards, perils, and risks your organization could face, how to respond, who will take action, what the plan should cover, what tools are needed to implement the plan, what training is needed to prepare and how to review and assess the effect.
Evaluating A Comprehensive Crisis Management Program
Effective crisis management involves a coordinated approach to minimize damage, safeguard stakeholders, restore operations, and rebuild trust in the organization. It requires careful planning, swift decision-making, clear communication, and ongoing evaluation to achieve optimal outcomes during challenging times. The session will start with an overview of crisis management plans, including essential components, required tools, and necessary training. Following this, insurance professionals will assess the effectiveness of these plans. Evaluating crisis management efforts is crucial for optimization. In this 4-hour session, participants will learn to identify and address the missing features within the program. By tracking and measuring training effectiveness, stakeholder satisfaction, activation times for crisis teams, and social media sentiment analysis, organizations can assess their performance, identify key lessons learned, and implement necessary changes needed to enhance crisis management capabilities. Ultimately, successful crisis management depends on an organization’s ability to monitor and adapt its strategies in real-time.
What Every Risk Manager or Agent Needs to Know about OSHA/Ergonomics - Workplace Injuries
Dealing with the Occupational Safety and Health Administration (OSHA) and other worker safety regulatory agencies is a day-to-day requirement for many organizations. It is important that risk managers and insurance agents understand these requirements and the potential impact on the organization’s overall cost of risk. In this session, you will better understand the key standards related to OSHA to better engage and assist organizations with workplace safety initiatives.
Whose Risk Is It? Managing Contracts & the Risk Transfer Process/Driving Down Cost of Accidents
In this session, agents will examine the risks associated with contractual relationships, especially as it relates to the operation of autos on company business. Agents will review the key exposures related to vehicles and drivers, as well as some of the risk control and risk transfer techniques available to their commercial clients.