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OVERVIEW AND TOPICS


While most Commercial General Liability policies are issued on occurrence forms, claims-made policies are commonly associated with professional liability policies, such as Directors & Officers, Employment Practices Liability, Fiduciary, and other specialty coverages. In this session, participants will review the occurrence and claims-made forms and examine their differences. They will discuss key coverage issues that arise under claims-made policies, such as: coverage triggers, continuity of coverage, continuity of application, prior acts, retroactive date, pending and prior litigation, reporting periods, and more. Using real-life examples, they will identify coverage gaps and discuss ways to avoid them.
This class examines the risk management strategies necessary to minimize cyber attacks. Agents will learn about insurance coverage solutions in order to better understand the concepts and exposures related to the cyber crime industry.
After an overview of this important insurance product, participants will be able to describe the concepts of why it is needed. They will identify differences in the Garage Coverage Form, the Auto Dealer Coverage Form, and the GarageKeepers Endorsement, including general provisions and exclusions and the relationship to their eligible insureds.
This course examines emerging trends in reshaping claims handling and highlights the opportunities and challenges they present. Participants review the growing role of Artificial Intelligence (AI), automation, data analytics, drones, satellite imagery, and virtual inspections in improving claims efficiency, accuracy, fraud detection, and catastrophe response. The program emphasizes the impact of these innovations on customer experience and the continued need for human judgment in complex and sensitive claims. Regulatory requirements governing AI use, ethical considerations, and compliance with unfair claims practices are addressed. The course also explores climate-driven catastrophic losses, social inflation, nuclear verdicts, third-party litigation funding, and evolving fraud schemes. By understanding these trends, insurance professionals gain insight into balancing innovation, regulatory responsibility, customer trust, and sound claims practices in a rapidly changing industry.

COURSE DETAILS


DURATION
16 Hours

PRICE
Contact for Details

FORMAT
Webinar

CE CREDIT
Varies by State

INSTRUCTION LEVEL
Master

FINAL EXAM
No Exam

FACULTY BIO


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